Technical Support Officer / Assistant

Employment type: Full-time
Pete Mercer
City: Fo Tan
Last visit: 2 May, 2014
Author's ads: 1

Posted: 2 May, 2014


iAdvantage is a member of SUNeVision Group, a listed company on Growth Enterprise Market (GEM) of The Stock Exchange of Hong Kong Limited. iAdvantage is a leading IT Infrastructure Provider (IIP) in Asia. Headquartered in Hong Kong, we are dedicated to offering a three-pronged high quality service including Data Centre, IP Network and Managed Services.

We invite high calibre candidates for the following position.

Responsibilities :

Provide technical support services to customers including fault reporting, troubleshooting, smarthand services and site administration

Monitor the data centre facilities and network infrastructure

Assist Engineers on system / network implementation and maintenance works

Requirements :

Diploma holders in computer related disciplines

At least 2 year's working experience in data centre operation or technical support

Experience of TCP/IP and network troubleshooting

Knowledge of networking equipment such as routers and switches

Self-initiative and well-equipped to expose to the recent networking and internet technologies

Good communication skills and good command in English and Chinese; Fluency in Putonghua is preferred

Shift duty is required

Candidates with less experience will be considered as Technical Support Assistant

Good remuneration and attractive fringe benefits will be offered to the successful applicant. Interested parties please apply with full resume, present & expected salary, available date by e-mail at Please mark the reference on the application letter.

We are an equal opportunity employer and welcome applications from all qualified candidates. All personal data collected will be used for recruitment purpose only. Applicants not hearing from us within 3 months may consider their applications unsuccessful. All personal data collected will be destroyed within 24 months.


Job Function: Information Technology - System Engineer / Network EngineerInformation Technology - Systems / Technical Support

Industry: Information Technology

Experience: 0 year - 10 years

Career Level: Non-management level

Education: Diploma or equivalent

Company: iAdvantage Ltd. (A SUNeVision Company)